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Payments

Shopping at ortorex.ca is completely intuitive – you will know that as soon as you try. Here is a simple walk-through on how to pay for your order.

Security of payment

We accept payments made by credit cards (VISA, Mastercard) and PayPal. When paying by PayPal, the fee of 2% of the payment amount (the price) applies. The payment pages are encrypted using SSL (Secure Socket Layer) certificate that guarantees the ultimate safety of payment information during every transaction.

Cost and currencies

You will be charged the exact sum indicated on the website for the items in your shopping cart. If the currency of your card is different from the currency of our online store, you will be charged the equivalent sum in your currency according to the cross rates. No hidden or additional costs are incurred.

How to make a payment

  • Choose the items you want to purchase and add them to the shopping cart;
  • Check the content of your shopping cart before proceeding to the next step;
  • Fill out the required fields with the information that will make it possible for us to deliver your order to you;
  • Choose the method of payment, enter the payment details and confirm the purchase.

You will receive an automated email confirming your order and containing the essential information about it. Please keep this email for eventual future references until you receive your package.

ortorex.ca Team reminds you of the data safety every customer is guaranteed on this website; your personally identifiable information is confidential and handled as such. You can learn more about our Data Protection and Privacy Policy on the dedicated pages. You can also find information about our Shipping and Return Policies here and here. If you have any questions that are left unanswered, please send us an email – we won’t keep you waiting!

Have Questions? Contact Us!

We are here to help you get your best products. That means we are always ready to answer any questions or concern you may have.

Please send your questions to our email:

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Medical Disclaimer

Individuals’ medical conditions vary, and the use of our products is not guaranteed to be 100% effective for everyone. If you’re dealing with clinical disease or chronic pane, please consult with your phisical for medical advice regarding your medical condition.

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