We accept returns of unused items within 30 days of delivery. If you wish to go further and return all or part of your order, please visit our Return & Refund Policy here and then contact us at info@ortorex.ca with your order number. Cases of returns with buyers remorse, such as an item that didn’t fit, didn’t like the color/quality, […]
Archives: FAQs
How can I get a discount?
You can view our best offers on the main page of www.ortorex.ca. We offer a range of seasonal promotions throughout the year. If you have a code, just enter it at checkout to get a discount on your purchase.
How can I contact Ortorex?
You can leave a message at +1-888-718-36-57 from 9 a.m. EST to 5 p.m. EST or send an email to info@ortorex.ca. We respond to all customer requests within 24 hours on business days.
How does the round needle cartridge differ from other needle types?
The round cartridge has tiny needles evenly distributed across its surface. It is often used for general skin maintenance. It improves the absorption of skincare products and ensures a healthy, radiant complexion.
When should I consider using the 36-pin needle cartridge?
The 36-pin needle cartridge is recommended for skin issues such as acne scars, enlarged pores, and hyperpigmentation.
What are the advantages of using the 42-pin needle cartridge?
The 42-pin provides a moderate penetration depth, making it suitable for various skin concerns. These are fine lines, wrinkles, and overall skin rejuvenation.
What is the use of the 12-pin needle cartridge?
The 12-pin needle cartridge is mainly aimed at improving skin texture. It efficiently removes scars and stretch marks.
What are the advantages of using the 36-pin needle cartridge?
The 36-pin needle cartridge can be used for various microneedling treatments. It is suitable for reducing fine lines, wrinkles, and overall skin rejuvenation.
How does the round needle cartridge differ from other needle types?
The round cartridge has tiny needles evenly distributed across its surface. It is often used for general skin maintenance. It improves the absorption of skincare products and ensures a healthy, radiant complexion.
When should I consider using the 16-pin needle cartridge?
The 16-pin needle cartridge is ideal for microneedling treatments that require greater coverage. It can effectively help with issues like acne scars, enlarged pores, and hyperpigmentation.
