If you believe you received a defective, damaged or incorrect product, please send a photo or a video of the item and a brief explanation of the defect to info@ortorex.ca. Also, we need the photo of the tracking number on the package itself so we can look into it right away.
Jessica B.
Customer happiness hero
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Email us : info@ortorex.ca
Email us : info@ortorex.ca
Medical Disclaimer
Individuals' medical conditions vary, and the use of our products is not guaranteed to be 100% effective for everyone.
If you're dealing with clinical disease or chronic pain, please consult with your physician for medical advice regarding your medical condition.