Why didn’t I get a confirmation email?

Make sure you check your Spam, Junk or Promotions folder just in case the email got delivered there instead of your inbox. To further ensure our confirmation emails get to you, you can add the address info@ortorex.ca to your safe sender’s list to ensure your confirmation does not get sent to one of these folders. If you have checked these folders and it is still missing, please contact us and we will be happy to help.